FAQs

 

FAQ's

How long before my order ships?

We custom make each order in the order it is received. Please provide us with 3-5 business days (not including holidays/weekends) to make your order BEFORE it is is shipped.

 

Do you do rush orders?

In most cases we can accomidate most reasonable deadlines, IF WE ARE GIVEN PRIOR NOTICE. Additional charges may apply.

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How do you measure a pillow?

For more information on correctly measuring a pillow, Please CLICK HERE!

 

I only receieved one pillow, where's the rest of my order?

In order to offer free shipping, your order may have been broken up in to multiple packages. Upon occasion, USPS breaks up the delivery of the packages. If you receieved part of your order, please allow an additional business day or two. 

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Do you accept returns?

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Most images are 20x20" with a 22" insert

Our prints are centered right to left. If you would like the print centered both right to left AND top to bottom, you will need to add a Custom Fabric Placement for each pillow.